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Frequently Asked Questions

  1. When & where should I collect my party invitations?
  2. How do I pay for a party?
  3. Can I order additional/different food outside of the party menu?
  4. Can I bring my own birthday cake?
  5. What is the maximum number of children per party?
  6. What is the minimum number of children per party?
  7. What is in the party bag?
  8. How much notice is required for booking a party?
  9. Can I book a party room for other events and functions?
  10. Can I book a party for more than one child?
  11. What if I have more party guests than the maximum party room/area capacity?
  12. How can I make changes to my booking?
  13. How do I change my account details?
  14. What happens to my personal information collected on the website?
  15. Why aren't all restaurants participating in birthday parties?

Party Questions

When & where should I collect my party invitations?

Party Invitations can be collected from the selected restaurant at anytime after you have processed your on-line booking, received your email and confirmed your booking. Please bring the booking confirmation summary or booking number when collecting the invitations.

How do I pay for a party?

Payment for your McDonald's birthday party is to be made at the restaurant at the conclusion of your party.

Can I order additional/different food outside of the party menu?

Yes, you are free to select from our entire menu. Please note that the price per child is quoted based on the party menu and any variations/additions will result in a different price.

Can I bring my own birthday cake?

Yes, you are able to bring your own birthday cake.

What is the maximum number of children per party?

The maximum number of children varies by Restaurant. See restaurant profile for more details.

What is the minimum number of children per party?

The minimum number of children per party varies. Please refer to the details of your preferred restaurant(s) in Step 1 of the booking process.

What is in the party bag?

There will be a range of puzzles, toys and goodies for each birthday guest to take home and play with.

Online Booking Questions

How much notice is required for booking a party?

Restaurants require at least 14 days notice to book a party for on-line bookings. If you would like to hold a birthday party within the next 14 days, please contact the restaurant directly either in person or by telephone. Please note: it is up to individual restaurant discretion to fulfil party bookings within the set 14 day period.

Can I book a party room for other events and functions?

If you would like to book the room for any other function, please contact the restaurant directly either in person or by telephone.

Can I book a party for more than one child?

Yes. All you need to do is add all names within the first and last name fields of the party details section.

What if I have more party guests than the maximum party room/area capacity?

Maximum capacity of party rooms/areas have been set so that all guests can fit safely and comfortably in the special area designated for the party. If you have any concerns please contact the restaurant directly either in person or by telephone.

How can I make changes to my booking?

To make changes to your booking, you need to log into the website using your username and password. Once logged in, you can access your booking and make the changes as required, using your booking number.

How do I change my account details?

Cancellations must be made up to 2 days prior to the party date. To cancel your booking, you need to log into the website using your username and password. Once logged in, you can access your booking and cancel your booking, using your booking number.

What happens to my personal information collected on the website?

Your personal information is collected in relation to party details required. Your information will be destroyed following the party date.

Party Restaurant Questions

Why aren't all restaurants participating in birthday parties?

We have selected McDonald's restaurants around Australia that offer the best facilities to you and your child on their magical day. Click here to see which party restaurants are available near you.